Frequently Asked Questions
Everything you need to know about shopping with Martclothing.
What is the standard shipping time for orders?
We typically process and ship orders within 1-2 business days. Domestic delivery usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Which payment methods do you accept?
Martclothing accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.
Do you restock items that are sold out?
Many of our core collection items are restocked regularly. For seasonal or limited-edition pieces, we recommend signing up for 'Back in Stock' notifications on the specific product page.